🎯Embed return portal to the store page

Step 1: Access Your Shopify Admin Dashboard

1. Log in to your Shopify account.

2. Navigate to the Admin Dashboard.

Step 2: Create a New Page

1. In the Shopify Admin Dashboard, go to Online Store in the left-hand menu.

2. Click on Pages.

3. Click on Add Page.

Step 3: Configure the New Page

1. In the Title field, enter a suitable title for your return page, such as "Returns" or "Return & Exchange".

2. In the Content section, switch to the HTML editor by clicking on the <> icon.

Step 4: Embed the Return Page Code

1. Obtain the embed code for your Synctrack Returns page from your Synctrack Returns dashboard.

   • Log in to your Synctrack Returns account.

   • Navigate to the Return Page settings.

   • Copy the provided embed code.

2. Paste the copied embed code into the HTML editor of the new page on Shopify.

Step 5: Save and Publish the Page

1. Click Save to create the new page.

2. You can view the new page by clicking on the View Page button after saving.

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Frequently Asked Questions (FAQs)

Q1: How do I obtain the embed code for the return page?

• Log in to your Synctrack Returns account.

• Navigate to the Return Page settings.

• Copy the provided embed code.

Q2: Can I customize the appearance of the return page on my Shopify store?

• Yes, you can customize the appearance of the return page using CSS in the Shopify HTML editor or within the Synctrack Returns dashboard.

Q3: What if the return page is not displaying correctly on my Shopify store?

• Ensure that the embed code was copied and pasted correctly into the HTML editor.

• Check for any conflicting code or scripts on the Shopify page that may interfere with the embed code.

• Contact our support team for further assistance.

Let's find out more about embedding link to website

Definition: Embedding involves directly placing external content (like a webpage or interactive tool) within another webpage, so that it appears as an integral part of the original page.

Process:

1. HTML Code: You typically use an HTML embed code provided by the external service (like Synctrack Returns).

2. Display: The embedded content is displayed directly on your Shopify page, so users don’t have to navigate away from your store to interact with it.

3. User Experience: This provides a seamless experience as the embedded content appears to be part of your site. For example, your returns page will show directly within your Shopify store's page.

4. Example Use Case: Embedding a return page so that customers can fill out return forms directly on your store’s return page without being redirected.

What's differnece between embedding and adding link of return page?

Aspect	Embedding	Adding a Link
Display	Content appears directly on your store’s page	Users are redirected to an external page
User Experience	Seamless integration within your store	Users leave your store to access the external content
Implementation	Requires embedding HTML code into your Shopify page	Requires adding a hyperlink URL in the navigation menu
Example	An embedded returns form on your Shopify page	A navigation link to a return portal hosted on another domain