Synctrack Returns & Exchanges
  • 🚀About Synctrack Returns & Exchanges
  • RETURN PAGE SETUP
    • 🚀Support A record (white-label)
    • 🖌️Customize your return page
    • 🆔Customize your sub-domain
    • 🎯Embed return portal to the store page
    • ☑️Add a return portal link to your store
  • HOT FEATURES
    • 🔄Shopify Sync
    • 🔠Multi-languages
    • 💳Store Credit
    • 🎁Bonus Credit
    • ✅Auto-approve Return Requests
    • 💰Return Fee
  • MAIN BOARDS
    • Analytics Dashboard
    • Notifications
      • 🔉Notify to merchant
      • ↩️Return Notifications
      • 🔁Exchange Notifications
    • Management Board
      • Return Management
      • Exchange Management
      • Manually create Return/Exchange request in dashboard
  • BASIC SETTINGS
    • 💡Return Reason
    • ⬅️Return Method
    • ⚙️Refund & Exchange
      • Allows customer to choose Return or Exchange or Both
      • Refund resolution
        • How to use Refund to Store Credit
        • What will happen when customers choose Refund to Discount Code as their resolution?
        • How to use Refund to Gift Card
      • Exchange resolution
      • Exchange settings
    • 👮Returns Policy
  • 🔍 FAQ
    • Handling Label Generation Issues in SyncTrack Returns
    • Subscription Plans
    • How to Connect with FedEx?
    • How To Get Tokens (API Keys) from EasyPost and Shippo?
    • How To Connect with Shiprocket?
    • How To Add Return Package Tracking Detail?
    • How To Reject A Return Request?
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On this page
  • 1. How to check the Dashboard of Synctrack Returns & Exchanges?
  • 2. Analytics charts

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  1. MAIN BOARDS

Analytics Dashboard

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Last updated 12 months ago

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Data analysis is crucial from a financial standpoint because it is the easiest approach to discovering your company’s issues and the way to resolve them.

Synctrack Returns & Exchanges presents detailed data, enabling users to take the necessary steps to enhance return management.

1. How to check the Dashboard of Synctrack Returns & Exchanges?

On Synctrack Returns & Exchanges Dashboard, all the Data based on the default settings will be displayed.

Please select the time you want for the data to be displayed correctly.

Available options for you are:

  • Today

  • Yesterday

  • Last 7 days

  • Last 30 days

  • This month

  • Last month

This section shows the essential data of your returns, including

  • Total return requests: the total amount of requests in the time range chosen

  • Rate of return: the percentage of Total return requests/ orders in the time range chosen

  • Return value: the value of returns

  • Total items approved: the number of items which is returned and have been approved

This section shows the change in data compared to the last period.

2. Analytics charts

You can also check this data in a graphic chart below by navigating Analytics.

Check top return reasons & top products returned to get actionable insights.

If you need any help regarding customization for your return page, contact our chat support team now via live chat or email support@omegatheme.com.

The summary of Synctrack Returns & Exchanges
Get the summary within today, yesterday, etc
The analytics chart
Top return reasons and top products returned chart