Return Notifications
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Last updated
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Return Notification is a feature that helps merchants send emails to their customers.
With Return Notification, you can send notifications about:
Return request received: sent when a return request is submitted successfully
Return request approved: sent when a return request is approved
Return request rejected: Sent when a return request is rejected
"Refund to store credit" request resolved: sent when this type of request is marked as resolved
โRefund to Discount Codeโ request resolved: Sent when this type of request is marked as resolved
"Refund to original payment method" request resolved: sent when this type of request is marked as resolved
"Ship with pre-paid label" request approved: Sent when this type of request is marked as approved
To enable/disable each notification sent to customers, please click this button to switch the status.
To edit the content of each type of message, please click on the โeditโ button
On the โContent Editorโ:
List of variations to add to your email. You can choose all variations or none of them.
โSubjectโ is the field where you can edit the title of this message.
โBodyโ is the field where you can add the detailed message sent to customers.
Here is an example sent to customers to inform them about items returned:
If you need any help regarding customization for your return page, contact our chat support team now via live chat or email support@omegatheme.com.