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With Returns Drive you can manage and process all your customer return requests in one Management board.
At the right menu of the Return management board, you can see all the return requests can be filtered by Resolution, Shipping status, Return reason, Return methods, and more filters.
These are the statuses of a return in Returns Drive:
The process flow of return management is as follows:
Pending approval ➡️Approved ➡️Shipped ➡️Refunded ➡️Resolved