# How to Connect with FedEx?

#### 1. **Create a FedEx API Project**

* Login to the [FedEx Developer account](https://developer.fedex.com/api/en-vn/home.html)

![](https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_HJIapAzKf0zl7kCPDDMX_fed.webp)

* Go to “My Projects” > “Create an organization”

After you create an organization, you have “Manage Organization” tab like that:

![](https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_buyvWGNPjsXSfOrxlbB5_Thiet-ke-chua-co-ten-58.webp)

* Then, click “My Projects” > “Create a project”

![](https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_pCJtDcaecaBCRnZ1TghA_Thiet-ke-chua-co-ten-59.webp)

![](https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_AIjSLkjR9l1B79rgI97x_image.webp)

<img src="https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_DcwqYRXe0D4Glmov0XM2_image.webp" alt="" height="725" width="790">

* Enable APIs to create a project and choose the “NEXT” button.

<img src="https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_DsLoh246jhCS1S6o6NTM_image.webp" alt="" height="428" width="833">

<img src="https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_dhBh3SVo4PyrfgfFgAUE_image.webp" alt="" height="739" width="596">

* Click on the “CREATE” button to confirm details.

<img src="https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_boA0Ih9CYb10VmHijHE2_image.webp" alt="" height="774" width="660">

<img src="https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_hUdD3nwRK0cEGs1fdTCG_image.webp" alt="" height="523" width="615">

Then, you can get “API KEY”, “ACCOUNT NUMBER” and “SECRET KEY” to connect with FedEx in the Synctrack Returns & Exchanges app.

API KEY, ACCOUNT NUMBER, and SECRET KEY must be created during production. If you use “Test Key”, you can not connect FedEx in the app. Please switch to “Production Key” and follow the instructions.

<img src="https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_iSmqRtMuh25CmcOLJw4k_image.webp" alt="" height="142" width="509">

![](https://synctrack.io/wp-content/uploads/2024/12/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_i6QjdxaFD3LLT24JKhey_image.webp)

If you already have a Fedex project, please check if your project has added this Ship API. To create a label, your project must add Ship API.

![](https://synctrack.io/wp-content/uploads/2024/12/image-72.png.webp)

#### 2. Connect with Synctrack Returns

* Once you have your API Key:
* Log in to your Synctrack Returns dashboard.
* Navigate to the “Settings” section > “Logistics” tab
* Look for the AustraliaPost integration option and click “Connect” or “Set up”.
* You’ll be prompted to enter your API Key. Paste the key you received from Fedex into this field.
* Click “Connect” to establish the connection.

**For more info of how to create and print return labels,** [**click here**](https://synctrack.io/knowledge-base/returns/shipping/create-and-print-return-labels/)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.returnsdrive.com/shipping/how-to-connect-with-fedex.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.