Synctrack Returns & Exchanges
  • ✨ ABOUT SYNCTRACK RETURNS & EXCHANGES
  • PROCESS RMA
    • 🎁Refund to gift card
    • 💰Refund to Discount Code
    • 🔃Process exchange
    • 💡Handle refund resolution after approving return request
  • BRANDING RETURN CENTER
    • ✏️Customize your return page
    • 🔗Embed return portal to the store page
    • ☑️Add a return portal link to your store
    • 📭Get to know Email Notifications feature
    • 💡Customize return reasons
    • 👮Configure return policy
    • 💸Configure Refund resolution
  • SHIPPING
    • 👨‍🔧Set up shipping carriers and account integration
    • 🏷️Create and print return labels
    • 💡How to Connect with FedEx?
    • 🎇How To Connect with Shiprocket?
    • 🛒How to connect with Delhivery?
    • 📭How to connect with Australia Post?
    • 👨‍🔬How to connect with iThink logistics?
    • ☑️How To Get Tokens (API Keys) from EasyPost and Shippo?
    • 🛒Configure return method
  • ADVANCED CONFIGURATION
    • Shopline Sync
    • Multi-language
    • Bonus Credit
    • Auto-approve return requests
    • Return/ Exchange Fee
    • Condition-based Workflows: A Complete Guide
    • Create return request in customer account
    • Multi-store connection
  • FAQ
    • ☑️Handling Label Generation Issues in SyncTrack Returns
    • 💵Subscription Plans
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  • Step 1: Create API user
  • Step 2: Connect to Shiprocket in the Synctrack Returns app?

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  1. SHIPPING

How To Connect with Shiprocket?

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Last updated 1 day ago

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Step 1: Create API user

First, you need to register with ShipRocket and create an account. Click on this link to complete the sign-up process.

After the sign-up process is complete, follow the enlisted steps to create an API user:

  • Open your Shiprocket account and navigate to the left-hand panel.

  • Click On Settings => API => Configure => Create an API user.

  • On the pop-up menu, fill in the email (this should be different from the one used to register to ShipRocket).

  • Fill in an appropriate password and confirm the password.

Step 2: Connect to Shiprocket in the Synctrack Returns app?

  • Go to Settings -> Logistics -> Shiprocket. Click on the Connect button.

  • Enter the email and password just created above and click Connect

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