📭How to connect with Australia Post?

Step 1: Obtain Your API Key

To connect with AustraliaPost, you’ll need to obtain an API key. Follow these steps:

• Firstly, you need to register at the AustraliaPost Developer Centre (https://developers.auspost.com.au/)

• IMPORTANT: When registering, you must:

  • a. Choose Australia Post eParcel accounts (Synctrack – AusPost integration only supports for eParcel account’s API. For other service, please contact us)

  • b. Select “Other” when asked about their platform partner (view picture below)

  • c. Enter “OmegaTheme” or “Synctrack Returns” as their preferred provider

• Complete the rest of the form with your business details and submit the request.

• AustraliaPost will review your request and provide you with a production API Key.

Step 2: Connect Your Account

Once you have your API Key:

• Log in to your Synctrack Returns dashboard.

• Navigate to the “Settings” section > “Logistics” tab

• Look for the AustraliaPost integration option and click “Connect” or “Set up”.

• You’ll be prompted to enter your API Key. Paste the key you received from AustraliaPost into this field.

• Click “Connect” to establish the connection.