📭How to connect with Australia Post?

Step 1: Obtain Your API Key

To connect with AustraliaPost, you’ll need to obtain an API key. Follow these steps:

  • Firstly, you need to register at the AustraliaPost Developer Centre (https://developers.auspost.com.au/)

  • IMPORTANT: When registering, you must:

    • a. Choose Australia Post eParcel accounts (Synctrack – AusPost integration only supports for eParcel account’s API. For other service, please contact us)

    • b. Select “Other” when asked about their platform partner (view picture below)

    • c. Enter “OmegaTheme” or “Synctrack Returns” as their preferred provider

  • Complete the rest of the form with your business details and submit the request.

  • AustraliaPost will review your request and provide you with a production API Key.

Step 2: Connect Your Account

Once you have your API Key:

  • Log in to your Synctrack Returns dashboard.

  • Navigate to the “Settings” section > “Logistics” tab

  • Look for the AustraliaPost integration option and click “Connect” or “Set up”.

  • You’ll be prompted to enter your API Key. Paste the key you received from AustraliaPost into this field.

  • Click “Connect” to establish the connection.

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