# Configure return method

## Configure return method

#### Why use Return Method? <a href="#why-use-return-method" id="why-use-return-method"></a>

With Synctrack Returns & Exchanges, shoppers can decide how they wish to handle the returned items.

The 4 return methods are:

* Ship with pre-paid label
* Ship with any carrier
* No shipment required
* Return to store location

When setting up, you have to select at least one return method.

While submitting a returns request, shoppers will be asked to choose a return method.

#### Customize Return methods

**Step 1**: Go to Settings >Return/Exchange flow> Select Return Method > Enable your methods

<figure><img src="https://3193850237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5G7Pk0X6WEkpXfANnvyg%2Fuploads%2FsBH6WM5zEqX5qbBpvdT9%2Fimage.png?alt=media&#x26;token=12cae0ee-86a7-4679-8904-21a87b7d2e64" alt=""><figcaption></figcaption></figure>

**Step 2 (Optional)**: You can also customize the display description and shipping instructions.

<figure><img src="https://3193850237-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5G7Pk0X6WEkpXfANnvyg%2Fuploads%2FR3qnGjSZwFo8nRYB0j3v%2Fimage.png?alt=media&#x26;token=6c7f3fac-289b-4d97-80c8-edf67fd1d9f4" alt=""><figcaption></figcaption></figure>

**Step 3**: Save your changes.


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