> For the complete documentation index, see [llms.txt](https://docs.returnsdrive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.returnsdrive.com/shipping/configure-return-method.md).

# Configure return method

## Configure return method

#### Why use Return Method? <a href="#why-use-return-method" id="why-use-return-method"></a>

With Synctrack Returns & Exchanges, shoppers can decide how they wish to handle the returned items.

The 4 return methods are:

* Ship with pre-paid label
* Ship with any carrier
* No shipment required
* Return to store location

When setting up, you have to select at least one return method.

While submitting a returns request, shoppers will be asked to choose a return method.

#### Customize Return methods

**Step 1**: Go to Settings >Return/Exchange flow> Select Return Method > Enable your methods

<figure><img src="/files/d6pnQNWM7qLUxjQ4GTv3" alt=""><figcaption></figcaption></figure>

**Step 2 (Optional)**: You can also customize the display description and shipping instructions.

<figure><img src="/files/1HntM5DxcAzZgOg2bzs9" alt=""><figcaption></figcaption></figure>

**Step 3**: Save your changes.