> For the complete documentation index, see [llms.txt](https://docs.returnsdrive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.returnsdrive.com/advanced-configuration.md).

# ADVANCED CONFIGURATION

- [Shopline Sync](https://docs.returnsdrive.com/advanced-configuration/shopline-sync.md): Shopline Sync seamlessly connects Synctrack Returns to your Shopline store, allowing return orders and information to sync between platforms. This powerful tool simplifies your return management and b
- [Multi-language](https://docs.returnsdrive.com/advanced-configuration/multi-language.md): This feature allows you to offer return and exchange services in multiple languages. By reducing misunderstandings, this feature significantly brings localized experience for your customers
- [Bonus Credit](https://docs.returnsdrive.com/advanced-configuration/bonus-credit.md): Overview
- [Auto-approve return requests](https://docs.returnsdrive.com/advanced-configuration/auto-approve-return-requests.md): Synctrack Returns allows you to auto-approve return requests to speed up the processing of the return requests. Streamline your approval process, customize rules, increase efficiency, and enjoy improv
- [Return/ Exchange Fee](https://docs.returnsdrive.com/advanced-configuration/return-exchange-fee.md): Set a return/exchange fee for customers, which will be deducted from their refund amount in an automated manner.
- [Condition-based Workflows: A Complete Guide](https://docs.returnsdrive.com/advanced-configuration/condition-based-workflows-a-complete-guide.md)
- [Create return request in customer account](https://docs.returnsdrive.com/advanced-configuration/create-return-request-in-customer-account.md): Your customers can now initiate returns directly from their account, making the process seamless and self-served.
- [Multi-store connection](https://docs.returnsdrive.com/advanced-configuration/multi-store-connection.md)
- [EU Withdrawal Form](https://docs.returnsdrive.com/advanced-configuration/eu-withdrawal-form.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.returnsdrive.com/advanced-configuration.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
