Synctrack Returns & Exchanges
  • ✨ ABOUT SYNCTRACK RETURNS & EXCHANGES
  • PROCESS RMA
    • 🎁Refund to gift card
    • 💰Refund to Discount Code
    • 🔃Process exchange
    • 💡Handle refund resolution after approving return request
  • BRANDING RETURN CENTER
    • ✏️Customize your return page
    • 🔗Embed return portal to the store page
    • ☑️Add a return portal link to your store
    • 📭Get to know Email Notifications feature
    • 💡Customize return reasons
    • 👮Configure return policy
    • 💸Configure Refund resolution
  • SHIPPING
    • 👨‍🔧Set up shipping carriers and account integration
    • 🏷️Create and print return labels
    • 💡How to Connect with FedEx?
    • 🎇How To Connect with Shiprocket?
    • 🛒How to connect with Delhivery?
    • 📭How to connect with Australia Post?
    • 👨‍🔬How to connect with iThink logistics?
    • ☑️How To Get Tokens (API Keys) from EasyPost and Shippo?
    • 🛒Configure return method
  • ADVANCED CONFIGURATION
    • Shopline Sync
    • Multi-language
    • Bonus Credit
    • Auto-approve return requests
    • Return/ Exchange Fee
    • Condition-based Workflows: A Complete Guide
    • Create return request in customer account
    • Multi-store connection
  • FAQ
    • ☑️Handling Label Generation Issues in SyncTrack Returns
    • 💵Subscription Plans
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  • Step 1: Obtain Your API Key
  • Step 2: Connecting Your Account

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  1. SHIPPING

How to connect with Delhivery?

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Last updated 1 day ago

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Step 1: Obtain Your API Key

  • Navigate to Main Menu > Settings > API Setup page.

  • Users can view and copy the existing API Token

  • Users can also click on “Request Live API Token” that refreshes the old token with a new token

Once you generate a new Token, your old token will stop working immediately

  • Once you generate your token, it will be visible for 5 minutes and then will be hidden from view

  • To protect your data, you’ll only be able to reveal your API token once.

  • Copy and save your API token in a secure place.

How can I test Delhivery One APIs?

You can read API documentation by logging in to Delhivery One and visiting https://ucp.delhivery.com/developer-portal/v1/execute

Please refer to this article on Client Developer Portal

Step 2: Connecting Your Account

Once you have your API Key:

  • Log in to your Synctrack Returns dashboard.

  • Navigate to the “Settings” section > “Logistics” tab

  • Look for the Delhivery integration option and click “Connect” or “Set up”.

  • You’ll be prompted to enter your API Key. Paste the key you received into this field.

  • Click “Connect” to establish the connection.

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