🛒How to connect with Delhivery?

Step 1: Obtain Your API Key

  • Navigate to Main Menu > Settings > API Setup page.

  • Users can view and copy the existing API Token

  • Users can also click on “Request Live API Token” that refreshes the old token with a new token

Once you generate a new Token, your old token will stop working immediately

  • Once you generate your token, it will be visible for 5 minutes and then will be hidden from view

  • To protect your data, you’ll only be able to reveal your API token once.

  • Copy and save your API token in a secure place.

How can I test Delhivery One APIs?

You can read API documentation by logging in to Delhivery One and visiting https://ucp.delhivery.com/developer-portal/v1/execute

Please refer to this article on Client Developer Portal

Step 2: Connecting Your Account

Once you have your API Key:

  • Log in to your Synctrack Returns dashboard.

  • Navigate to the “Settings” section > “Logistics” tab

  • Look for the Delhivery integration option and click “Connect” or “Set up”.

  • You’ll be prompted to enter your API Key. Paste the key you received into this field.

  • Click “Connect” to establish the connection.

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