Synctrack Returns & Exchanges
  • ✨ ABOUT SYNCTRACK RETURNS & EXCHANGES
  • PROCESS RMA
    • 🎁Refund to gift card
    • 💰Refund to Discount Code
    • 🔃Process exchange
    • 💡Handle refund resolution after approving return request
  • BRANDING RETURN CENTER
    • ✏️Customize your return page
    • 🔗Embed return portal to the store page
    • ☑️Add a return portal link to your store
    • 📭Get to know Email Notifications feature
    • 💡Customize return reasons
    • 👮Configure return policy
    • 💸Configure Refund resolution
  • SHIPPING
    • 👨‍🔧Set up shipping carriers and account integration
    • 🏷️Create and print return labels
    • 💡How to Connect with FedEx?
    • 🎇How To Connect with Shiprocket?
    • 🛒How to connect with Delhivery?
    • 📭How to connect with Australia Post?
    • 👨‍🔬How to connect with iThink logistics?
    • ☑️How To Get Tokens (API Keys) from EasyPost and Shippo?
    • 🛒Configure return method
  • ADVANCED CONFIGURATION
    • Shopline Sync
    • Multi-language
    • Bonus Credit
    • Auto-approve return requests
    • Return/ Exchange Fee
    • Condition-based Workflows: A Complete Guide
    • Create return request in customer account
    • Multi-store connection
  • FAQ
    • ☑️Handling Label Generation Issues in SyncTrack Returns
    • 💵Subscription Plans
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On this page
  • How to use?
  • Step 1: Accessing the Language and Translation Settings
  • Step 2. Changing default language (Starter Plan)
  • Step 3. Adding other languages and Edit content (Professional and Premium Plans)
  • Add New Language:
  • Editing Content for Language
  • Click the “Save” button to apply the changes to the selected sections

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  1. ADVANCED CONFIGURATION

Multi-language

This feature allows you to offer return and exchange services in multiple languages. By reducing misunderstandings, this feature significantly brings localized experience for your customers

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Last updated 2 days ago

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How to use?

Step 1: Accessing the Language and Translation Settings

  1. Open the application and go to the “Return page.”

  2. Find the “Translation” tabs section.

Step 2. Changing default language (Starter Plan)

For users on the Starter Plan, identify the current default language (English).

  1. Click to Change default

  2. Click on the language dropdown menu to view the available languages.

  3. Select the desired language from the list.

Step 3. Adding other languages and Edit content (Professional and Premium Plans)

Add New Language:

For users on Professional and Premium Plans, navigate to the “Language and translation”

  1. Click the “Add Language” button to see a list of available languages.

  2. Select the desired languages to add to the application.

Editing Content for Language

  1. Click the “Edit content” button to enter the content editing interface.

  2. Choose the section you wish to edit from the list of options:

    • Login page

    • Request action

    • Stepper

    • Return request

    • Exchange request

    • History page

    • Return method

    • Refund resolution

    • Exchange resolution

  3. Error message

Click the “Save” button to apply the changes to the selected sections