Synctrack Returns & Exchanges
  • โœจ ABOUT SYNCTRACK RETURNS & EXCHANGES
  • PROCESS RMA
    • ๐ŸŽRefund to gift card
    • ๐Ÿ’ฐRefund to Discount Code
    • ๐Ÿ”ƒProcess exchange
    • ๐Ÿ’กHandle refund resolution after approving return request
  • BRANDING RETURN CENTER
    • โœ๏ธCustomize your return page
    • ๐Ÿ”—Embed return portal to the store page
    • โ˜‘๏ธAdd a return portal link to your store
    • ๐Ÿ“ญGet to know Email Notifications feature
    • ๐Ÿ’กCustomize return reasons
    • ๐Ÿ‘ฎConfigure return policy
    • ๐Ÿ’ธConfigure Refund resolution
  • SHIPPING
    • ๐Ÿ‘จโ€๐Ÿ”งSet up shipping carriers and account integration
    • ๐Ÿท๏ธCreate and print return labels
    • ๐Ÿ’กHow to Connect with FedEx?
    • ๐ŸŽ‡How To Connect with Shiprocket?
    • ๐Ÿ›’How to connect with Delhivery?
    • ๐Ÿ“ญHow to connect with Australia Post?
    • ๐Ÿ‘จโ€๐Ÿ”ฌHow to connect with iThink logistics?
    • โ˜‘๏ธHow To Get Tokens (API Keys) from EasyPost and Shippo?
    • ๐Ÿ›’Configure return method
  • ADVANCED CONFIGURATION
    • Shopline Sync
    • Multi-language
    • Bonus Credit
    • Auto-approve return requests
    • Return/ Exchange Fee
    • Condition-based Workflows: A Complete Guide
    • Create return request in customer account
    • Multi-store connection
  • FAQ
    • โ˜‘๏ธHandling Label Generation Issues in SyncTrack Returns
    • ๐Ÿ’ตSubscription Plans
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  • What can you expect from Auto Approve Requests?
  • Enable the Auto Approve Request feature

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  1. ADVANCED CONFIGURATION

Auto-approve return requests

Synctrack Returns allows you to auto-approve return requests to speed up the processing of the return requests. Streamline your approval process, customize rules, increase efficiency, and enjoy improv

PreviousBonus CreditNextReturn/ Exchange Fee

Last updated 2 days ago

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What can you expect from Auto Approve Requests?

  • Streamlined Approval Process: Experience a seamless and efficient approval process that eliminates the need for manual intervention.

  • Customizable Rules: Tailor the approval criteria and rules to align with your specific business needs and policies.

  • Increased Efficiency: Say goodbye to manual reviews and save valuable time by minimizing intervention in the approval process.

  • Improved Turnaround Time: Provide your customers with faster resolutions, resulting in an enhanced experience.

Enable the Auto Approve Request feature

  1. To go to the Automation section in the Synctrack Returns admin settings

2. Click the โ€œCreate new ruleโ€ button to create a new Automation rule

3. Choose the conditions to align with your specific business needs and policies.

  1. Click โ€œCreate ruleโ€ to create a new rule.

Itโ€™s recommended to provide clearer and more concise instructions to your customers to ensure they understand the process. By doing this, you can help to prevent any confusion or misunderstandings and ensure that your customers have a positive experience with your store

The video below will help you understand how to set up and the flow of this feature:

https://youtu.be/_F8R8tQKCHw

Donโ€™t hesitate to contact our support team via live chat or contact@omegatheme.com for quick assistance if you have any questions.