> For the complete documentation index, see [llms.txt](https://docs.returnsdrive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.returnsdrive.com/advanced-configuration/auto-approve-return-requests.md).
# Auto-approve return requests
## What can you expect from Auto Approve Requests?
* **Streamlined Approval Process:** Experience a seamless and efficient approval process that eliminates the need for manual intervention.
* **Customizable Rules**: Tailor the approval criteria and rules to align with your specific business needs and policies.
* **Increased Efficiency**: Say goodbye to manual reviews and save valuable time by minimizing intervention in the approval process.
* **Improved Turnaround Time**: Provide your customers with faster resolutions, resulting in an enhanced experience.
## Enable the Auto Approve Request feature
1. To go to the Automation section in the Synctrack Returns admin settings
2\. Click the “Create new rule” button to create a new Automation rule
3\. Choose the conditions to align with your specific business needs and policies.
4. Click “Create rule” to create a new rule.
*It’s recommended to provide clearer and more concise instructions to your customers to ensure they understand the process. By doing this, you can help to prevent any confusion or misunderstandings and ensure that your customers have a positive experience with your store*
The video below will help you understand how to set up and the flow of this feature:
***Don’t hesitate to contact our support team via live chat or for quick assistance if you have any questions.***