Synctrack Returns & Exchanges
  • โœจ ABOUT SYNCTRACK RETURNS & EXCHANGES
  • PROCESS RMA
    • ๐ŸŽRefund to gift card
    • ๐Ÿ’ฐRefund to Discount Code
    • ๐Ÿ”ƒProcess exchange
    • ๐Ÿ’กHandle refund resolution after approving return request
  • BRANDING RETURN CENTER
    • โœ๏ธCustomize your return page
    • ๐Ÿ”—Embed return portal to the store page
    • โ˜‘๏ธAdd a return portal link to your store
    • ๐Ÿ“ญGet to know Email Notifications feature
    • ๐Ÿ’กCustomize return reasons
    • ๐Ÿ‘ฎConfigure return policy
    • ๐Ÿ’ธConfigure Refund resolution
  • SHIPPING
    • ๐Ÿ‘จโ€๐Ÿ”งSet up shipping carriers and account integration
    • ๐Ÿท๏ธCreate and print return labels
    • ๐Ÿ’กHow to Connect with FedEx?
    • ๐ŸŽ‡How To Connect with Shiprocket?
    • ๐Ÿ›’How to connect with Delhivery?
    • ๐Ÿ“ญHow to connect with Australia Post?
    • ๐Ÿ‘จโ€๐Ÿ”ฌHow to connect with iThink logistics?
    • โ˜‘๏ธHow To Get Tokens (API Keys) from EasyPost and Shippo?
    • ๐Ÿ›’Configure return method
  • ADVANCED CONFIGURATION
    • Shopline Sync
    • Multi-language
    • Bonus Credit
    • Auto-approve return requests
    • Return/ Exchange Fee
    • Condition-based Workflows: A Complete Guide
    • Create return request in customer account
    • Multi-store connection
  • FAQ
    • โ˜‘๏ธHandling Label Generation Issues in SyncTrack Returns
    • ๐Ÿ’ตSubscription Plans
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  1. BRANDING RETURN CENTER

Add a return portal link to your store

PreviousEmbed return portal to the store pageNextGet to know Email Notifications feature

Last updated 2 days ago

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Step 1: In the Synctrack Returns app, go to Return Page > Integration. Copy your return portal link

Step 2: Add a Return Portal Link to Your Store with Synctrack Returns Domain

  1. In the Shopline Admin Dashboard, navigate to Online Store and select Navigation.

  2. Choose the menu where you want to add the return portal link (e.g., Main Menu or Footer Menu).

  3. Click Add Menu Item.

  4. Enter a name for the menu item (e.g., โ€œReturn & Exchangeโ€).

In the Link field, enter the domain URL provided to you by Synctrack Returns.

  • Example: https://yourstore.retxio.com

Click Add and then Update.

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